Shipping & Delivery Times
We take 3-5 working days (working days are counted as week days only and do not include weekends) to hand-make your order in the U.K. Embroidered items usually take 5 or less, jewellery is usually 3 days or less.
Once made, your order is sent out with Royal Mail with your chosen shipping service, you will be emailed tracking details (if applicable) as soon as they are assigned to your parcel.
Estimated shipping times are as follows, please note that weekends are not classed as working days:
| Country | Estimated Shipping Time (After Dispatch) |
| U.K. | 1 - 3 working days |
| U.S.A. | 7 - 10 working days |
| Europe | 4 - 15 working days |
| Asia | 5 - 20 working days |
| Russia | 5 - 20 working days |
| Australia/New Zealand | 5 - 15 working days |
| Canada | 5 - 18 working days |
| UAE | 7 - 15 working days |
| Everywhere Else | 4 - 18 working days |
Please note these are just guidelines and unexpected delays in customs or with local couriers due to social distancing can cause parcels to take longer.
Customs costs are not covered by us and we recommend that you familiarise yourself with any local customs charges before placing an order!